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Harlen Johnson Heating & Air Conditioning

4.9 ★★★★★★★★★★ 192 reviews

5.0

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What Our Customers are Saying

Art has been to my house several times the past few years and has kept my old unit working. He has fixed parts that are no longer replaceable . Every time he's on time, actually early, honest, and reasonably priced. The motor went out today, and I was hoping they'd have an appt for me, and they did. My ac was back up and running within a few hours of me making that call.

Art was exceptional. He took the time to show me what he was doing, what was causing the issue and what he was doing to fix it. He was clear in his communication and went above and beyond in addressing the issue. I really appreciated that he explained everything he was doing and what I could do to prevent future calls. I called another company first and they told me it would be thousands of dollars in repairs or that I needed an entirely new unit. That was not the case at all and I so appreciate Art being honest and helpful. The pricing was fair and I am so grateful I called ABC Heating and Air today.

It is hard to know which vendors you can trust these days and which ones are trying to upsell but my experience with Ray and his technicians Arnold and Dylan have been outstanding!! They are always helpful, go the extra mile, and explain what they are doing. They installed my first replacement unit and always there when I need help. I know who I will be calling for replacing my second unit when that is shot and when I need continued service or repair. I trust ABC Heating & Air to do the job well!

These guys are great! They were called to handle a warranty claim -my original dealer would not return my phone calls, so the warranty company recommended ABC because of their 5 star rating. ABC came out within 2 hours of being called. The technican's name was Zachary and he was polite and professional and he diagnosed the issue within 5 minutes. He did not have the needed part (variable speed fan motor) in his truck, so he called around, found one in Allen (I live in McKinney), and then went pick it up and was back at my house in 30 minutes. He installed the motor very quickly and was off to his next job. If you are in need of AC work, call these guys and you will be pleased!

We have been dealing with this group of professionals for almost 23 years. They are considerate, responsive and extremely polite from the moment the phone is answered to the technicians that ring your doorbell. I cannot say enough about the integrity except I would give them free access to my home and not worry for a minute. We have had them do many repairs, warranty work and install complete systems in both our homes. Highly recommend.

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